Contact VantixProxy
Live chat is open 24/7 and answered by real people. For anything longer, use the contact form on this page or write to [email protected].
Ways to reach us
Live chat
Open 24/7 and answered by real people. Look for the chat button in the bottom corner of any page. It is the fastest way to get an answer.
[email protected]. Best for anything that needs detail, screenshots or a paper trail.
Contact form
Prefer a form? Send us a message from this page and we reply by email.
Contact method 1
Add the details here, for example a Telegram, WhatsApp or Discord contact: your-handle-or-link
Contact method 2
Add the details here, for example a Telegram, WhatsApp or Discord contact: your-handle-or-link
Contact method 3
Add the details here, for example a Telegram, WhatsApp or Discord contact: your-handle-or-link
Send us a message
Tell us what you need and how to reach you. The more detail you give, the faster we can help.
- Support Your account email, the product, and the error or behaviour you see
- Payments The order ID, or the transaction hash for crypto payments
- Abuse reports Date, time and time zone, the target that was hit, and any logs or headers
- Partnerships Your site or tool, your audience, and what you have in mind
The answer may already be here
Prices and plans
Every tier of every product is on the pricing page. Refund terms are in the Refund Policy.
Setup help
The setup guides cover the common browsers, scrapers and tools. The FAQ covers the rest.
Service status
Something not connecting? Check network status first, then run your list through the proxy tester in the dashboard.
Contact questions
What is the fastest way to reach you?
Live chat. It is open 24/7 and answered by real people. Use email or the form when you need to send detail or files.
I paid, but my balance has not arrived. What should I send?
Your account email and the order ID. For crypto payments, add the transaction hash. Balances are added once the payment confirms, so a crypto payment can take a few network confirmations.
How do I report abuse of your network?
Write to [email protected]. Include the date, time and time zone, the target that was hit, and any logs. Verified reports are acted on under the Acceptable Use Policy.
Can I ask for a refund here?
Yes. Send your account email and the order ID. The Refund Policy sets out what can be refunded.
Create an account and buy in a minute
Email only. Eternal Residential starts at $4.75 and never expires. No KYC, crypto or card.